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Programs

Corporate clients: All core programs have a basic package of 12 weekly sessions that run for 2 hours each. Each session includes instructional training from the course module, interactive discussions and a workshop. Participants will receive presentation assignments and have in-session feedback. This format will allow them to learn, retain and apply the training.

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Once the all the modules have been completed, for more in-depth training and the continual improvement of the participant's abilities, the client can opt for the monthly coaching package. Participants will then be able to focus on areas of need and refine specific techniques while receiving evaluations and feedback.

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Private Coaching: For one-on-one sessions, individuals may choose from any of the core programs below. Sessions last one hour. The monthly coaching package is also available in order to work on a specific need or to maintain skills.

 

Clients that need coaching for a specific presentation or to improve their public speaking skills can also opt to receive training sessions separate from the set course programs.  Contact us to find out more.

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The programs below can be customized to suit the needs of a specific industry and the company.

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  • Business Presentations

  • Sales Presentations

  • Management Presentations

  • Networking, Trade Show & Elevator Pitch Mastery

  • Customer Service and Client Retention

  • Internal Office Communication

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Better presentations coaching leading to sales

Business Presentations

Audience: Professionals, entrepreneurs, and business owners
Format: Workshop - Discussion, practice, feedback & coaching.
Outcome: Deliver a presentation that authentically represents your voice, aligns with your brand, and persuades your audience.

Phase 1 — Assessment, Alignment & Strategy

  • Communication Assessment & Personal Style Audit

  • Brand & Message Alignment

  • Understanding Your Market & Audience

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Phase 2 — Building the Core Presentation

  • Structuring a Persuasive Business Presentation

  • Crafting Powerful Introductions & Closings

  • Designing Persuasive and Visual Content

  • Crafting Persuasive Language and Emotional Connection

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Phase 3 — Commanding the Delivery

  • Voice Dynamics & Vocal Authority

  • Body Language & Non-Verbal Communication

  • Online & Hybrid Presentation Skills

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Phase 4 — Interacting, Practice & Performance

  • Conducting Discussions and Handling Q&A

  • Final Presentation Showcase & Evaluation

Effective Business Presentation Skills

Sales Presentations

Audience: Sales professionals, account managers, and business development teams.

Format: Workshop - Discussion, practice, feedback & coaching

Outcome: Deliver persuasive, value-driven, and brand-aligned sales presentations that inspire trust, engage clients, and move them to action.

Phase 1 — Structuring a Winning Sales Pitch

  • Assessing Your Sales Communication Style

  • Understanding the Brand, the Market & the Competition

  • Knowing the Buyer: Audience, Needs & Motivations

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Phase 2 — Persuasive Content & Storytelling in Sales

  • Structuring a Winning Sales Pitch

  • Persuasive Content & Storytelling in Sales

  • Mastering the Art of Persuasive Speech

  • Highlighting Value, Not Numbers

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Phase 3 — Delivery, Connection & Influence

  • Your Presence: Being Known, Likeable & Trustworthy

  • Voice, Gestures & Body Language for Sales Impact

  • Slide Deck Mastery: Visuals that Sell the Message

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Phase 4 — Conversion, Relationship & Follow-Through

  • The Call-to-Action & Paving the Way Forward

  • Building Business Beyond the Presentation

Refined presentations and slide decks improving pitches

Management Presentations

Audience: Managers, executives, team leaders, and department heads

Format: Workshop - Discussion, practice, feedback & coaching

Outcome: Deliver confident, inspiring, and brand-aligned management presentations that communicate vision, engage employees, and drive organizational performance.

Phase 1 — Leadership Communication & Brand Alignment

  • Assessing Your Leadership Communication Style

  • Understanding the Company Brand, Mission, and Values

  • Understanding Your Team: Profiles, Motivations & Needs

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Phase 2 — Building the Leadership Presentation

  • Structuring a Clear and Purposeful Management Presentation

  • Speaking with Poise, Confidence, and Authority

  • Turning Data and Abstract Ideas into Stories

  • Motivating and Inspiring Employees

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Phase 3 — Delivery, Engagement & Influence

  • Non-Verbal Communication & Body Language for Leaders

  • Audience Contact and Real-Time Adaptation

  • Conducting Discussions and Handling Q&A

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Phase 4 — Integration, Coaching & Performance

  • The Persuasive Leadership Message

  • Final Leadership Presentation Showcase

Teams achieving sales from better presentations

Networking, Trade Show & Elevator Pitch Mastery

Audience: Entrepreneurs, sales teams, business development professionals, and anyone representing their company at networking events, trade shows, or meetings.

Format: Workshop - Discussion, practice, feedback & coaching

Outcome: Develop confidence, strategy, and conversational agility to make strong first impressions, engage authentically, and convert short conversations into lasting business relationships.

Phase 1 — Personal Brand, Message & Confidence

  • Assessing Your Communication Presence

  • Understanding Your Brand, Value & Unique Position

  • Know Your Audience: Prospects, Partners & Gatekeepers

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Phase 2 — Crafting Compelling Conversations

  • The Art of the Elevator Pitch

  • Engaging Conversations at Networking Events

  • Trade Shows: Representing Your Brand with Impact

  • Storytelling for Connection

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Phase 3 — Delivery, Connection & Conversational Influence

  • Voice, Tone & Non-Verbal Communication in Conversation

  • Reading People & Adjusting in Real Time

  • Being Memorable: Building Likability & Trust

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Phase 4 — Connection, Follow-Up & Performance

  • From Conversation to Opportunity

  • Final Networking Showcase & Review

Improved communication skills leading to better networking

Customer Service & Client Retention

Audience: Frontline staff, service representatives, account managers, client success teams, and administrative professionals.

Format: Workshop - Discussion, practice, feedback & coaching

Outcome: Deliver customer communication that is efficient, tactful, and relationship-focused — ensuring every interaction strengthens trust, satisfaction, and retention.

Phase 1 — Assessing Your Communication Style in Customer Service

  • Assessing Your Sales Communication Style

  • Understanding the Company Brand, Promise & Service Values

  • Understanding Customer Profiles & Emotional Needs

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Phase 2 — Building the Communication Framework

  • Communicating with Clarity, Tact & Professionalism

  • Providing What the Client Needs to Hear

  • Active Listening & Questioning for Understanding

  • Persuasive Communication & Verbal Incentives

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Phase 3 — Handling Challenges & Strengthening Relationships

  • Managing Difficult Conversations & Complaints

  • Tone, Voice & Non-Verbal Communication in Service

  • Building Long-Term Customer Relationships

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Phase 4 — Application, Retention & Performance

  • Communicating for Retention & Upselling

  • Final Service Showcase & Evaluation

Strong communication skills turning to revenue

Internal Office Communication

Audience: Office staff, managers, administrators, and team members who participate in meetings, collaborate across departments, and represent internal initiatives.

Format: Workshop - Discussion, practice, feedback & coaching

Outcome: Communicate ideas clearly, contribute effectively in meetings, handle workplace conversations with professionalism, and foster collaboration through confident and tactful communication.

Phase 1 — Professionalism & Team Alignment

  • Assessing Your Internal Communication Style

  • Understanding the Company Culture, Mission & Communication Standards

  • Communicating Professionally & Promoting Cooperation

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Phase 2 — Meetings, Collaboration & Idea Delivery

  • Leading and Contributing to Effective Meetings

  • Participating Effectively in a Meeting

  • Communicating Across Departments & Hierarchies

  • Conveying Ideas Clearly & Persuasively

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Phase 3 — Collaboration, Feedback & Interpersonal Dynamics

  • Providing and Responding to Feedback

  • Navigating Challenging Conversations & Inquiries

  • Dealing with Complaints & Making Formal Requests

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Phase 4 — Motivation, Non-Verbal Communication & Performance

  • Motivating & Inspiring Your Team

  • Mastering Non-Verbal Communication & Final Showcase

Business presentations running effectively with new communication skills
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